Work Orders and Job Request Boards
Amitor® includes an integrated work-order or job-request manager allowing you the ability to track the status of each client warranty, support or job request by customer, individual contact, support personnel or issue.
Client time-to-resolution and issue-type metrics are accessible from all data-points.
The client support module is fully integrated into your business website helping to promote your brand and is accessible by individual clients through their own dashboard, giving them the ability to self-manage their issue resolutions.
The Amitor® FAQ, documentation system and document manager are fully integrated into the support module further streamlining your processes.